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Technical Support Frequently Asked Questions
This area under constant construction as new questions come up
If you don't see your question here, please send technical support feedback or questions using our on-line form and get your question
answered directly.
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To setup your NT DSL connection, you need a Network
Interface Card (NIC). This setup process assumes you have your NIC installed
and setup on your computer. Refer to your NIC's manual for instructions on how
to do this. The following instructions should help you get up and running.
- Click on the Start Menu, then choose Settings, then choose
Control Panel.
- Double-click on the Network icon.
- Click on the Protocols tab.
- Under Network Protocols, highlight TCP/IP Protocol, then
click the Properties button.
- Put a dot next to Specify an IP address.
- In the IP Address box, type the IP address that was given to you
by Internet America.
- In the Subnet Mask box, type the Subnet Mask that was given to
you by Internet America.
- In the Default Gateway box, type the Gateway IP Address that was
given to you by Internet America.
- Click on the DNS tab.
- In the Host box, type ia.
- In the Domain box, type hypersurf.com.
- In the DNS Server Search Order section, click the Add
button, and add 209.237.0.8. Repeat this process for
207.5.0.40.
Click the OK button, then click the OK button again. It will
now ask you to restart your computer, go ahead and let the computer restart.
When it comes back up, you should be online with DSL!
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