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Technical Support Frequently Asked Questions
This area under constant construction as new questions come up
If you don't see your question here, please send technical support feedback or questions using our on-line form and get your question
answered directly.
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To setup your Windows 2000 DSL connection, you need a Network Interface
Card (NIC). This setup process assumes you have your NIC installed and setup
on your computer. Refer to your NIC's manual for instructions on how to do
this.
- Click on the Start Menu, then choose Settings, then choose
Control Panel.
- Double-click on the Network and Dial-up Connections
icon.
- Right click once on Local Area Connection, then choose
Properties.
- Make sure Internet Protocol (TCP/IP) is checked. Then highlight
it, and click the Properties button.
- Put a dot next to Use the following IP address.
- In the IP Address box, type the IP address that was given to you.
- In the Subnet Mask box, type the Subnet Mask that was given to
you.
- In the Default gateway box, type the Gateway IP Address that was
given.
- Put a dot next to Use the following DNS server addresses.
- In the Prefered DNS Server box, you should have
209.237.0.8.
- In the Alternate DNS Server box, you should have
207.5.0.40.
- Click the OK button, the click the OK button again and you
will be taken back to the Network Connections window.
- Now restart your computer, and you should be ready to start using DSL!
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